Privacy Policy

Privacy Policy: https://paxtonhardware.com

It is our wish to make shopping with Paxton Hardware Ltd a safe and pleasant experience for everyone.

Introduction

It is our wish to make shopping with Paxton Hardware Ltd a safe and pleasant experience for everyone.
Shopify hosts our store. It provides software used by us to run our business. If you have visited or made a purchase from our store, information has been collected about you on our behalf. We only use this information to provide you with a safe reliable experience and provide information necessary for us to run our business.

You are in control. We honor your preference concerning the data we collect and how we use it. You are welcome to change this at any time.

We are forthcoming about your data. What we collect, how we use it and how we protect it.

Your data is protected. It is held on a secure server that Shopify maintains. We do not sell your personal information.

Please let us know if you have questions, want more information about our privacy practices, would like to make a suggestion or express a concern. Please contact us by:

• e-mail: support@paxtonhardware.com
• mail: Paxton Hardware, Ltd, PO Box 256, UPPER FALLS MD 21156, United States

Why we need personal information – how and when we obtain it

When you make a purchase from our store:

Information you provide about yourself like your name, billing address, shipping address, email address, phone number, and payment information is used by us to distribute our product to you and operate our business.  Examples: this allows us to complete a transaction, screen orders for fraud and risk, fulfill orders, and contact you with new products or offers.

• This information is collected to: provide products to you, fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• This information is provided by you, when you place an order with paxtonhardware.com.
• This information is shared with our processor Shopify. In addition, we use some third-party providers/apps to help us run our business. In general, these providers/apps only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Avada.io, Adolab, AleksovApps, iSenseLabs, Merchbees, Gaze.bo, Judge.me,Shop Sheriff, Bold Commerce, SimplioApp, Website on Demand, Out of the Sandbox, Rewind, Google, Facebook, Quickbooks, UPS and USPS. Shopify requires all apps to post a privacy policy detailing their data handling practices. Shopify-developed apps fall under the Data Processing Addendum, and Shopify is responsible for their compliance. If you would like additional information concerning any of these providers, please view their own privacy policies displayed on their respective websites.
• Personal information collected when you make a purchase from paxtonhardware.com incudes: name, billing address, shipping address, payment information (including any and all information necessary to process online payments and credit card numbers, PayPal, ShopPay, GooglePay, ApplePay, Venmo, email address, and phone number. Please note: payment gateways and other payment transaction processors have their own privacy policies, in respect to the information we are required to provide to them, for your purchase related transactions. We suggest reading their privacy policies to better understand how your information is managed by them.

When you browse our store:

Information about how you access our website, your account, and our platform, including information about the device and browser you use, your network connection, your IP address, and details about how you browse through our websites and platform are collected by using “cookies” or other similar technologies, directly from your device. This information enables us to operate our business (example: to provide us with analytics about how many people visit our store, and to help us troubleshoot and improve our store)

• When browsing the site, information is collected to load the site accurately for you, and to perform analytics on site usage to improve and optimize it.
• This information is collected automatically when you access our site by cookies, log files, web beacons, tags, and/or pixels.
• Information collected is the version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• This information is shared with google analytics and our processor Shopify.

In a nutshell:

We use your personal Information to provide our services to you. This includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. We do-not sell your personal information.
Shopify hosts paxtonhardware.com, providing us with an online ecommerce platform. This allows us to sell our products and services to you. Your data is stored on a secure Shopify server. It is managed through the Shopify application, databases, and data storage.

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• Your Personal Information is shared with certain service providers/apps to help us provide our services and fulfill our contracts with you, as described above.
• If necessary, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
• When you place an order through the site, we will retain your Personal Information for our records unless and until you ask us to erase this information. 

Your rights - Your information

To make a request about your personal information, please contact us directly.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
  To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Cookies

We use the following cookies to optimize your experience on our site and to provide our services. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Lastly

This Privacy Policy may be updated from time to time. We suggest reviewing it regularly. Changes made to this policy will take effect immediately after being updated on our site. These changes may affect our practices or other operational, legal, or regulatory policies.

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Please contact us with any questions you may have.