Shipping

Orders normally leave our warehouse in 1 – 2 business days

Orders ship from Maryland. Ground delivery usually takes 3-5 business days depending upon your location. If an item is out-of-stock you will be emailed with an expected shipping date. Orders ship Monday – Friday with the exception of holidays. Once your order ships, you will be provided an email detailing delivery information and a tracking number.

Standard Shipping - to the 48 contiguous US states

Standard delivery is a bare-bones rate. Orders are shipped, at our discretion, USPS or UPS.
Most orders in small boxes are shipped through the post office while many orders in larger boxes are typically shipped UPS. Please contact us if you prefer having your order shipped expedited or by a specific carrier. In these instances orders must be: packed, weighed and measured to determine shipping cost.

Delivery

Packages are delivered at carrier's discretion. In the majority of locations the carrier will leave the package if no one is there to receive it. However if the carrier deems it necessary they may require a signature for delivery. In this instance, if no one is available to receive the order,  the driver should leave a notice providing additional information concerning delivery.

• Standard shipping estimates 2-5 business days en route, depending on your location and the carrier. These are estimate arrival dates and are not guaranteed.
• Transit time does not include weekends, holidays, weather delays and other unforeseen circumstances that may impact delivery time.
• In stock orders are promptly shipped within 1-2 business days.
• If needed: special instructions can be added to the label
• In our goal to strive for non-wasteful shipping means, we package with recycled boxes, peanuts and newspaper whenever possible. 

Air Shipping

Rush Delivery Orders receive additional shipping fees. Air rates are determined by delivery location, box size and weight.

Please note:  air rates are determined by carrier and are expensive.

• To calculate the air shipping rate we need: your order and delivery address
• Orders can either be placed on line with a request for air shipping in the comment screen or they can be phoned in to us.
• Before providing air shipping rates: your order will need to be packed and weighed, as air shipping rates are determined by delivery location, box size and weight
• Air shipping options will be emailed for approval
• Order can be canceled if shipping is unacceptable
• Order will ship once you respond to the “Invoice to Complete Your Purchase” email

Hawaii, Alaska, Puerto Rico and Non-contiguous US states

Orders shipping to Noncontiguous US States and territories such as Hawaii, Alaska and other non-contiguous areas have increased shipping costs due to escalated USPS and UPS shipping rates.

• Shipping Options will be emailed for approval.
• Location, box size & weight determine shipping rate.
• Order can be canceled if shipping cost is unacceptable.
• Order will ship once you respond to the “Invoice to Complete Your Purchase” email

International Orders

We do ship internationally. These rates vary widely from country to country and are expensive.

Rates are determined by:

• Delivery location, Box size and Weight

There are two-options to learn the shipping

1. We can provide shipping options before you place your order:

• Email us your order and shipping address
• International shipping options will be emailed to you
• To proceed with order please follow steps below.

2. Place your order on our site

• International shipping options will be emailed for approval
• Order can be refunded if shipping is unacceptable

Continuing with order once Shipping Charges are accepted:

• International-shipping cannot be added to on-line orders. A second order will be created for just the shipping.
• The order for the shipping charge will be emailed with a secure portal, for the shipping order.
• Your order will ship once you respond to this shipping email